Support Work Central West

Support Work at Direct Focus Solutions

Support workers play a vital role in providing vulnerable members of our community in the NSW Central West with the individualised care that they require. At Direct Focus Solutions, our support work team applies their training and professionalism to significantly improve our client’s quality of life. Our team assists individuals who are unable to live independently by offering them both the practical assistance that they need, as well as any emotional supports required.

Support workers provide professional disability and community supports for clients of all ages, backgrounds, and abilities. Each support worker is responsible for the safety and wellbeing of the clients under their care and supervision. At Direct Focus Solutions, our support workers are able to provide assistance to clients throughout the Central West in a number of ways, which include but are not limited to:

  • Developing life skills
  • Enhancing community participation
  • Building confidence and independence
  • Facilitating social engagement through individual and group community activities
  • Practical supports (household tasks and the requirements of daily living)
  • Supervising the taking of medication
  • Personal care (toileting, grooming, hygiene, etc.)
  • Companionship and emotional support

The kinds of activities our support workers undertake with their clients are individualised to suit their unique needs, goals, and abilities. For example, a support worker may potentially assist a client with an intellectual disability to help them gain confidence in learning and applying life skills through effectively modelling common social interactions, and then help the client to put their learning into practice by taking them to the shops and supervising their interactions with others in the community.

As another example, a support worker might assist a client with mobility concerns by providing transport to different places within the community, such as going between their home and the bank or community centre, etc. Support workers might also further assist this client by helping their local community group adopt accommodations for their disability so that they are better able to participate in activities for fun and recreation.

Direct Focus Solutions is able to provide support work services for clients from a variety of sources, including the National Disability Insurance Scheme (NDIS). Our support workers have experience in assisting a range of clients with diverse presentations such as:

  • Autism Spectrum Disorder
  • ADD / ADHD
  • Intellectual disabilities
  • Physical disabilities
  • High risk behaviours
  • High support needs

At Direct Focus Solutions, we take the welfare of our support work clients very seriously. We understand that the individuals who require high levels of assistance correspondingly need the utmost care and attention. Each member of our support work program receives comprehensive training and instruction in elements such as:

  • Managing challenging behaviours (absconding, aggression, etc.)
  • Professional boundaries and compassion
  • Cultural awareness
  • Maintaining client privacy and confidentiality
  • Dignity of risk and freedom of expression
  • Mandatory reporting
  • Hygiene and infection control

Direct Focus Solutions is fully registered to provide support work services under the NDIS and endeavours to ensure that all supports delivered to NDIS participants are undertaken in the strictest adherence to NDIS quality and safety principles.

Our support workers are able to effectively guide clients to participate within a range of activities as part of our Day Programs. Some examples include:

  • Creative Mindfulness
  • Yoga (for kids and adults)
  • Movement Group
  • Cooking Group
  • Bush Walking / Forest Therapy
  • Swimming / Surfing
  • Video Gaming
  • Board Games and Puzzles
  • Arts and Crafts
  • Fishing

Contact Us

If you would like to learn more about our support work services at DFS, our staff will be more than happy to get you in touch with a support work program manager so that we may best work with you to provide the information you need. Do not hesitate to reach out to us today through our phone number or contact form.



42 Gardeners Road, Kingsford, NSW 2032
Phone number

Phone number

1300 197 949

9:00am to 5:00pm (Monday to Friday)

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